filters
State:
Show
City:
Show
Product:
Show
I contacted Washington Tax Services to assist me with a tax situation. I spoke with Mr. Jay Freeborne . He stated I had a very good case and he could prove my ex business partner had committed fraud by reporting to the IRS an inflated wage amount for me to decrease his...
Read more
Anonymous
WATAX

It's always hard to respond to anonymous complaints. WATAX prefers that people to go to sort out a problem that they have with us at the BBB. Because posting here, there is no...

Anonymous
WATAX

It's always hard to respond to anonymous complaints. WATAX prefers that people to go to the BBB to sort their issues with us. Because posting here, there is nothing to resolve...

1.6
I didn't like
  • Take your money and do not deliver proper service
#1265855
Reply to reviews
I gave a description of my tax problems and the process was explained to me and I was advised to do it on my own. The representative was trying to protect me from making the mistake of going to a tax relief company that would charge lots of money for a simple...
Read more
Anonymous
Anonymous

Hello, After reviewing customers reviews I was indecisive calling. I was recommended by the BBB hoping Watax can help me with my tax problem I owe 5ok to the IRS, Not includin...

5.0
#1212274
Reply to reviews
In reference to my complaint . I was not accurate with review on jay and Washington tax I did hear from jay and I have to say he had me thinking twice about my comments that I made about over charges and poor customer service he simply apologized and offers me...
Read more
Jackopolis
Jackopolis

Roland - thanks so much for writing this - we're sorry for the misunderstanding and we appreciate you working out your issues with us. Take care, WATAX

#1124382
Reply to reviews
Washington Tax Services - Unprofessional
Will I thought my unfiled taxes was. Bad my experience with jay Freebourne was even worse that guy is something else I had them file my tax returns 2 different times all within 2 months of each other each time was 2 w -2s the 2nd time around the price went up and not...
Read more
Jackopolis
Jackopolis

We just spoke to this customer - Roland - and apologized for any confusion on the case and the manner he was spoken to. We did charge him a slight bit extra for two returns b...

Jackopolis
Jackopolis

Hello - we at watax.com are NOT sure who this person is. That's the problem of "anonymous" complaints that pissed consumer seems to continue to permit. We don't double-charge ...

1.0
#1116377
Reply to reviews
So glad I found this page with all of your reviews! I read each one. I understand that some customers may not be satisfied and sometimes gliches occur. What I found from reading all of the posts and replies is that WTS are not great communicators, do not take...
Read more
Jackopolis
Jackopolis

Looks like we got a review from someone who did NOT hire us! Does this count as a review? Maybe it was a "sour grapes" competitor that didn't like our reporting about the "tax...

1.0
#993327
Reply to reviews
Washington Tax Services helped me resolve my debt issue with IRS with little to no trouble at all. Their staff was knowledgeable and helpful in navigating the many ins and outs of the process. I had several years of unfiled taxes and owed more money than I could afford...
Read more
#947743
Reply to reviews
MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS *** PUTS WRONG ROUTING NUMBER ON DOCUMENTS AND CAUSES MY ARRANGEMENT WITH IRS TO BE REJECTED AND EXPECTED ME TO ALLOW THEM TO CORRECT MISTAKE. DONT USE THIS...
Read more
Anonymous
Anonymous

After talking with jay, we have come to a new agreement to allow them to continue to represent me in hopes of getting my tax issues solved in a timely manner. I am hoping this...

Jackopolis
Jackopolis

We received phone calls from this client Mr. Darryl P around the time of this complaint. One of our staff members (not Mr. Freeborne) mistakenly transposed one of the routing ...

1.0
#903624
Reply to reviews
In fact, I've found WATAX to be quite responsive, informative and helpful. The company as a whole and Mr. Freeborne in particular have been successful in guiding me throughout the process. It takes time and lots of work to resolve these issues. They got the job...
Read more
4.5
I liked
  • Did the job and were responsive
  • Did the job
#788181
Reply to reviews
Washington Tax Service did not deliver any written materials, or provide any valuable advice during the 2 week "refund period". Their entire action consisted of requesting an IRS transcript and massively misreading it. In spite of his partner Jay Freeborn's admission...
Read more
Jackopolis
Jackopolis

We are writing in response to Mr. M’s complaint. Washington Tax Services, provides tax preparation, audit defense and representation services to small businesses and individu...

rhuley1313
rhuley1313

Hey emagidson,Contact me at my email address because what you have stated is protocol for a lot of their business transactions. Same goes as the whole year delay nonsense, cou...

I didn't like
  • Run out the clock and then keep your money
#717164
Reply to reviews

Contact Washington Tax Services

Mailing Address:
Washington Tax Services
570 Mercer St. Bldg. A
Seattle, WA 98109
Phone:
(888) 282-4697
More

Washington Tax Services Products and Services

Paid them several thousand dollars. Papers were submitted to IRS, tax consultant told me to wait until IRS contacted me, the longer the better. Over six months went by and finally IRS contacted and said I'd have to refile because it had been over six months. I told...
Read more
Anonymous
WATAXstaff12

We, the staff of WATAX.com , have refrained from responding to the above anonymous complaint frankly because we don't know who the person is . Is it a competitor who has a gr...

#454510
Reply to reviews