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In reference to my complaint . I was not accurate with review on jay and Washington tax I did hear from jay and I have to say he had me thinking twice about my comments that I made about over charges and poor customer service he simply apologized and offers me...
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#1124382
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Washington Tax Services - Unprofessional
Will I thought my unfiled taxes was. Bad my experience with jay Freebourne was even worse that guy is something else I had them file my tax returns 2 different times all within 2 months of each other each time was 2 w -2s the 2nd time around the price went up and not...
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Jackopolis
Jackopolis

We just spoke to this customer - Roland - and apologized for any confusion on the case and the manner he was spoken to. We did charge him a slight bit extra for two returns b...

Jackopolis
Jackopolis

Hello - we at watax.com are NOT sure who this person is. That's the problem of "anonymous" complaints that pissed consumer seems to continue to permit. We don't double-charge ...

1.0
#1116377
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So glad I found this page with all of your reviews! I read each one. I understand that some customers may not be satisfied and sometimes gliches occur. What I found from reading all of the posts and replies is that WTS are not great communicators, do not take...
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Jackopolis
Jackopolis

Looks like we got a review from someone who did NOT hire us! Does this count as a review? Maybe it was a "sour grapes" competitor that didn't like our reporting about the "tax...

1.0
#993327
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Washington Tax Services helped me resolve my debt issue with IRS with little to no trouble at all. Their staff was knowledgeable and helpful in navigating the many ins and outs of the process. I had several years of unfiled taxes and owed more money than I could afford...
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#947743
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MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS *** PUTS WRONG ROUTING NUMBER ON DOCUMENTS AND CAUSES MY ARRANGEMENT WITH IRS TO BE REJECTED AND EXPECTED ME TO ALLOW THEM TO CORRECT MISTAKE. DONT USE THIS...
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Anonymous
Anonymous

After talking with jay, we have come to a new agreement to allow them to continue to represent me in hopes of getting my tax issues solved in a timely manner. I am hoping this...

Jackopolis
Jackopolis

We received phone calls from this client Mr. Darryl P around the time of this complaint. One of our staff members (not Mr. Freeborne) mistakenly transposed one of the routing ...

1.0
#903624
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In fact, I've found WATAX to be quite responsive, informative and helpful. The company as a whole and Mr. Freeborne in particular have been successful in guiding me throughout the process. It takes time and lots of work to resolve these issues. They got the job...
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4.5
I liked
  • Did the job
  • Did the job and were responsive
#788181
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Washington Tax Service did not deliver any written materials, or provide any valuable advice during the 2 week "refund period". Their entire action consisted of requesting an IRS transcript and massively misreading it. In spite of his partner Jay Freeborn's admission...
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Jackopolis
Jackopolis

We are writing in response to Mr. M’s complaint. Washington Tax Services, provides tax preparation, audit defense and representation services to small businesses and individu...

rhuley1313
rhuley1313

Hey emagidson,Contact me at my email address because what you have stated is protocol for a lot of their business transactions. Same goes as the whole year delay nonsense, cou...

I didn't like
  • Run out the clock and then keep your money
#717164
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Paid them several thousand dollars. Papers were submitted to IRS, tax consultant told me to wait until IRS contacted me, the longer the better. Over six months went by and finally IRS contacted and said I'd have to refile because it had been over six months. I told...
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Anonymous
WATAXstaff12

We, the staff of WATAX.com , have refrained from responding to the above anonymous complaint frankly because we don't know who the person is . Is it a competitor who has a gr...

#454510
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VERY DISAPPOINTED WITH THE WAY MY SITUATION WAS HANDLED WITH MARTY GRIFFIN. HIS EMAILS WERE VERY ACCUSATORY AND CONDESENDING. I ASKED HIM IF THERE WERE ANY OPTIONS TO SEE IF WE COULD LOWER THE AMOUNT WE OWE. HE HAD A REAL ATTITUDE ABOUT IT AND SAID "YOU MAKE ENOUGH...
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Anonymous
WATAXstaff12

WATAX clients often pay for "resolution" and "tax returns." While we have some control over the resolution - we can't tweak a case to make the client qualify for an Offer in ...

Enumclaw, Washington
#399601
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Contact Washington Tax Services

Mailing Address:
Washington Tax Services
570 Mercer St. Bldg. A
Seattle, WA 98109
Phone:
(888) 282-4697
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I used WA Tax Services (through Jay). He was great on the sales end, but terrible thereafter. He never called me when he said he would. He never looked at anything I sent to him. He always acted when I did talk to him like I was bothering him. Whenever I asked him to...
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Anonymous
jOHN pISMO

Jay Blogs alot about other companies reputation he once begged Alex Hahn American Tax Relief for a job..Jay you can't get people to hire you by bashing you're competitors

Anonymous
Washington Tax responds

One last thing: our staff researched every customer that we have had from 2009 thru 2011 who was a \"penalty abatement\" customer based in California. This complainee clai...

#307050
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